Refund Policy of LynbrookField
Last updated: April 1, 2023
Thank you for shopping at LynbrookField located at 43 Bedford Street, Westminster, London, WC2E 9HA, United Kingdom. If you are not entirely satisfied with your purchase, we're here to help. Our products can be returned within 30 days of the original purchase with a receipt or proof of purchase.
Returns
To be eligible for a return, the goods you have purchased must be in the same condition that you received them and must also be in the original packaging. After we receive your item, our team will inspect it and process your refund. The money will be refunded to the original payment method you've used during the purchase. For credit card payments, it may take 5 to 10 business days for a refund to show up on your credit card statement.
Exceptions
Please note that certain items are not eligible for a return if they are:
- Made to your specifications or clearly personalized.
- Goods which are liable to deteriorate or expire rapidly.
- Sealed goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
Exchanges
If you received a damaged or defective item, we are happy to exchange it for the same product. Just contact us at +44 20 7946 0958 within 7 days of receiving the product. Please ensure to give detailed information about the issue so we can make the necessary arrangements.
Shipping
You will be responsible for paying the shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Contact Us
If you have any further questions on how to return your item, please contact us at +44 20 7946 0958.
Non-Refundable/ Non-returnable items:
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products).
We also do not accept returns for hazardous materials, flammable liquids, or gases. Please contact us if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
How To Return Your Item
To return an item to us, please mail it to the following address:
LynbrookField
43 Bedford Street, Westminster
London, WC2E 9HA
United Kingdom
We recommend using a trackable service or purchasing shipping insurance when returning goods. We cannot be held responsible for goods damaged or lost in return shipment.